°Ç¸çºÚÁÏ

Loading…
  • calender-icon Event
  • Posted: 11 Apr 2024

How to create an in-life customer experience that increases consumer understanding and support

23
Apr
2024

  • Calender-Icon Time: 11:00 - 12:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Eligible
  • Currency-Icon Free to attend

A free webinar hosted by Eligible

Join us on the 23rd of April, where we will share with you how personalised communication can significantly impact customer advocacy, retention, and overall understanding throughout the mortgage servicing journey. We will delve into real-world examples and strategies that have proven successful in enhancing the borrower experience.


No matter what role you are in, if you are interested in the below, we would love to welcome you.

  • Understanding the Importance of Personalised Communication in Mortgage Servicing
  • Leveraging AI for Engaging and Nurturing Customers
  • Case Studies: Demonstrating the Impact of Personalised Communication

Who is Eligible?
Working with Lenders and Building Societies managing 90 billion in mortgages, with over million borrowers, is a consumer-first servicing white-label solution for the mortgage market, providing a fully responsive consumer platform that uses AI to engage and nurture customers.    


  agenda.pngDate:
  Tuesday, 23rd April 2024

sessions-(1).png  Timings:
  11:00 - 12:00

Currency-image.png  Cost:
  Free to attend

register.png  Register: 
  Complete the  to secure your place.
          
contact.png  Contact:
  Please direct any enquiries to: toby.hughes@eligible.ai or sam.harhat@eligible.ai
 

Event Summary

  • Tuesday, 23 April 2024
  • 11:00 - 12:00
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.PressRelease Press Release
  • Thought leadership

Plane Saver Credit Union joins the Building Societies Association

The BSA has welcomed Plane Saver Credit Union as its newest member.

BSA Card
  • BSA.PressRelease Press Release
  • Mortgages & Housing

Access to mortgage finance improves, but affordability still holding buyers back

People’s confidence in getting a mortgage is growing, but affordability continues to be the biggest barrier to buying a home, according to new researc...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Cash ISA Transfer Performance H1 2026

Collectively, the industry can report that 87 per cent of cash ISA transfers were completed within this timeframe between 1 January 2026 and 30 June 2026.

BSA Card
  • BSA.PressRelease Press Release
  • People

Building Societies Association signs Mortgage Industry Mental Health Charter

°Ç¸çºÚÁÏ has become a signatory of the Mortgage Industry Mental Health Charter, reaffirming its commitment to supporti...

BSA Card
  • BSA.Event Event
  • Thought leadership

MSc Strategic Leadership Programme

Application deadline: Mid-September 2026     Start date: October 2026

  • BSA.IndustryPublication Research & Reports
  • Banking & Payments

The Social Value of the Building Society Branch Network

The Building Societies Association commissioned RealWorth, a social value consultancy, to carry out a study which examines the social value generated ...

BSA Card
  • BSA.PressRelease Press Release
  • Banking & Payments

Building societies play vital role in tackling record levels of scams

New research shows building society branches are playing a vital role in protecting customers from scams. 

BSA Card
  • BSA.Event Event
  • Mortgages & Housing

Annual Meet-up for Mortgage Professionals

Join us for the BSA's Annual Mortgage Meet-up, bringing together mortgage professionals from across the sector for a day of insight, discussion and ne...