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Event
- Posted: 22 Nov 2024
From ordinary to extraordinary: Transforming UX in FinServ with Behavioural Science
12
Dec
2024
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Time: 10:00 - 11:00
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Location: Webinar
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Organised By: Target Group
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Free to attend
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Target Group
A free webinar hosted by BSA Associate,
Join us for an exciting webinar where we explore how Behavioural Science principles are transforming customer and user experiences across the financial services landscape!
We’ll share how we’ve applied these insights in our innovative mortgage origination solution and how they can benefit all UK lenders.
Why attend?
- User-centric insights: Learn to understand what your customers truly need before they even realise it
- Master journey design: Discover strategies for mapping seamless user journeys that guide customers effortlessly
- Testing for success: Explore effective testing methods to ensure your designs meet user expectations.
Key highlights:
- The nudge effect: Implement behavioural nudges that enhance user flow and minimise errors
- Gamification without the gimmicks: Engage users with impactful interactive features that boost loyalty and satisfaction
- Top 10 CX principles: Uncover essential principles for creating meaningful and impactful customer experiences.
Don't miss out, reserve your spot today!
Katie Pender
Chief Operating Officer, Target Group
Melanie Spencer
Sales and Growth Lead, Target Group
Shruti Kamble
Senior Product Analyst and SME, Target Group
Event Summary
- Thursday, 12 December 2024
- 10:00 - 11:00
- marketing@targetgroup.com
- Free to attend
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