扒哥黑料

Loading…
  • calender-icon Event
  • Posted: 01 Apr 2025

From Friction to Flow: How Digitalisation Transforms CX & Compliance

29
Apr
2025

  • Calender-Icon Time: 10:00 - 11:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: LexisNexis Risk Solutions
  • Currency-Icon Free to attend

A free webinar hosted by

Financial Institutions are up against the ongoing challenges that onboarding and customer delivery can present, from fragmented workflows to clunky applications.


On the one hand customer expectations on seamless user experiences are higher than ever, regardless of whether they go direct or via brokers. Meanwhile, pressures to comply with increasing regulatory requirements (e.g. Consumer Duty, Economic Crime legislation) add further pressure to companies to prepare themselves accordingly. 

As the pressure of these factors increases, banks and 扒哥黑料 must adapt to thrive in this ever-evolving environment. 

How are leading firms adapting to solve these challenges through digitalisation? Join us as we shine a light on:

  • Onboarding - rethinking the customer experience with seamless compliance controls factored in.
  • Operations -  document collection and handling, collating information in a centralised location enabling single decisioning.
  • Orchestration - gaining a 360-degree view of customers to offer tailored journeys and give fraud teams the platform they need to efficiently manage the necessary controls.
  • Agility - keeping pace with new regulatory requirements and growing customer expectations, with the ability to transform without taking on excessive IT transformation projects.

Speakers:
Moderator – Aaron Harvey, Commercial Director, LexisNexis® Risk Solutions
Rob Stronach, Co-Founder & Chief Client Officer, Mast
Katarina Pranji膰, Head of Regulation and Policy, Economic Crime, LexisNexis® Risk Solutions

The webinar will be hosted via BigMarket webinar platform.


provides customers with decision tools that combine public and industry-speci铿乧 content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational ef铿乧iency.

We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions help protect society by enabling organisations to manage risks like identity theft, fraud, money laundering and terrorism, and prevent 铿乶ancial crimes.

Our technology unites physical identity attributes, including name, address and date of birth, with behavioural biometrics and a powerful contributory database of digital identity intelligence, electronic devices and associated digital personas. Combined, these tools enable organisations to make more reliable and accurate fraud and risk decisions.

Event Summary

  • Tuesday, 29 April 2025
  • 10:00 - 11:00
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.PressRelease Press Release
  • Thought leadership

Plane Saver Credit Union joins the Building Societies Association

The BSA has welcomed Plane Saver Credit Union as its newest member.

BSA Card
  • BSA.PressRelease Press Release
  • Mortgages & Housing

Access to mortgage finance improves, but affordability still holding buyers back

People’s confidence in getting a mortgage is growing, but affordability continues to be the biggest barrier to buying a home, according to new researc...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Cash ISA Transfer Performance H1 2026

Collectively, the industry can report that 87 per cent of cash ISA transfers were completed within this timeframe between 1 January 2026 and 30 June 2026.

BSA Card
  • BSA.PressRelease Press Release
  • People

Building Societies Association signs Mortgage Industry Mental Health Charter

扒哥黑料 has become a signatory of the Mortgage Industry Mental Health Charter, reaffirming its commitment to supporti...

BSA Card
  • BSA.Event Event
  • Thought leadership

MSc Strategic Leadership Programme

Application deadline: Mid-September 2026     Start date: October 2026

  • BSA.IndustryPublication Research & Reports
  • Banking & Payments

The Social Value of the Building Society Branch Network

The Building Societies Association commissioned RealWorth, a social value consultancy, to carry out a study which examines the social value generated ...

BSA Card
  • BSA.PressRelease Press Release
  • Banking & Payments

Building societies play vital role in tackling record levels of scams

New research shows building society branches are playing a vital role in protecting customers from scams. 

BSA Card
  • BSA.Event Event
  • Mortgages & Housing

Annual Meet-up for Mortgage Professionals

Join us for the BSA's Annual Mortgage Meet-up, bringing together mortgage professionals from across the sector for a day of insight, discussion and ne...